Privacy Policy

Privacy Statement 

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) in the Al Shaqab website or mobile application (“Platform” or “Service”) and our practices for collecting, using, maintaining, and protecting that Personal Information.  

This Policy will explain how our organization (Al Shaqab, further referred to as ‘Al Shaqab, ‘we’ or ‘us’) uses the personal data we collect from you when you use our website (further referred to as ‘Site’) 

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Al Shaqab. By accessing and using our Platforms, you acknowledge and accept the terms of this Policy. 

What data do we collect? 

We may process only minimal user data, only as much as it is necessary to maintain our Platforms. We collect the following data: 

• IP address; your device, browser, and operating system; pages visited, and the duration of your stay on our Platform. 
• Email address, which you may provide when you voluntarily subscribe to the newsletter. 

How will we use your data? 

By using our Platforms, you agree to your data being used for the following purposes: 

• Data collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage of the Platforms and Services. This statistical information is not otherwise aggregated in such a way that would identify any user of the system. 
• Data provided voluntarily when you subscribe to our newsletter is used to provide electronic newsletter services to you. 

This data may be shared in the following cases: 

• With third-party tools to enable our provision of services to you. 
• Other businesses and third parties (such as our service providers, IT hosting and maintenance providers and other contractors) which we engage to help us run our business to ensure our provision of services to you. 

By agreeing to our Privacy Policy, you also agree to the third-party providers’ privacy policies. 

How do we store and secure your data? 

We securely store your data using servers hosted in a controlled and secure cloud environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. 

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Platforms and Services cannot be guaranteed. 

Data analytics 

Our Platforms may use third-party analytics tools that use cookies, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as how often Users visit our Platforms, what pages they visit and for how long, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Platforms. We do not use third-party analytics tools to track or to collect any personally identifiable information of our Users and we will not associate any information gathered from the statistical reports with any individual User. 

Links to other resources 

The Platforms and Services may contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. 

Acceptance of this policy 

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Platforms and Services and submitting your information you agree to be bound by this Policy.  

Contacting us 

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below: 

https://alshaqab.com/contact-us 

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible. 

Changes to our privacy policy 

We reserve the right to modify this Policy or its terms related to the Platforms and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Platforms and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. 

Al Shaqab keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01 November 2022.